Terms of service

Terms of Service

Last updated: September 16, 2026

This website is operated by ASHLESS. By visiting getashless.com or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms"). Please read them carefully.

1. Eligibility

You must be at least 21 years old to use this Site and to purchase our products. By using the Site you represent that you meet this requirement.

2. Products

ASHLESS sells a nicotine-free aroma inhaler and aroma refills. Our products contain no nicotine, no tobacco and no liquid, and they are not medical devices. They do not diagnose, treat, cure or prevent any disease, and they are not a substitute for professional medical advice or a smoking-cessation treatment prescribed by your doctor. Do not use the product if you are pregnant or breastfeeding without consulting a healthcare professional.

3. Orders and payment

We reserve the right to refuse or cancel any order, including orders that appear to be placed by dealers, resellers or distributors. Prices are shown in U.S. dollars and may change without notice. All payments are processed securely by our payment providers.

4. Shipping

Shipping times and costs are described in our Shipping Policy. Risk of loss passes to you upon delivery to the carrier.

5. Returns and refunds

Our 30-day money-back guarantee is described in our Refund Policy.

6. Accuracy of information

We do our best to keep the information on the Site accurate, but we do not warrant that it is complete, current or error-free. Testimonials reflect individual experiences; results vary from person to person.

7. Intellectual property

All content on the Site, including the ASHLESS name and logo, is our property or the property of our licensors and may not be used without our written permission.

8. Limitation of liability

To the fullest extent permitted by law, ASHLESS shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the Site or our products. Our total liability for any claim shall not exceed the amount you paid for the product concerned.

9. Governing law

These Terms are governed by the laws of the United States and of the State in which ASHLESS is established, without regard to conflict-of-law rules.

10. Contact

Questions about the Terms should be sent to support@getashless.com.